Legal
Refund Policy
Last updated: July 2026 · Applies to tubepromotion.com
We want every rupee you spend with us to feel safe. This policy explains exactly when refunds apply and how fast you get your money back.
01Full Refund — Before Campaign Start
If your campaign has not gone live yet, you can cancel for a 100% refund — no questions asked. Just message us on WhatsApp or email with your Order ID.
02Failed or Double Payments
If money was deducted but your order didn't confirm, the payment gateway reverses it automatically — typically within 5–7 working days.
For accidental double payments, the duplicate amount is refunded in full once we verify it with Cashfree.
03After a Campaign Goes Live
Once a promotion campaign is live, ad budget starts being spent with the ad platform and cannot be recovered. Live campaigns are therefore non-refundable.
If a live campaign fails to deliver meaningful reach due to a fault on our side, we will re-run it or credit the amount toward another package — our team reviews these case by case, honestly.
04Web Development & Social Media Management
Web projects: full refund before work begins; once design/development has started, refunds are pro-rated for the work not yet done.
Monthly social media plans: cancel anytime before the next billing cycle; the current month is non-refundable once content work has started.
05What's Not Covered
Campaigns run on a wrong link that you provided at checkout.
Content removed or restricted by YouTube/platforms for policy violations on your side.
Expectations beyond the package description — e.g. monetization approval or specific subscriber counts, which no honest service can guarantee.
06How to Request a Refund
Send your Order ID with a short note to info@tubepromotion.com or WhatsApp +91 97127 52718. We respond within 24 hours, and approved refunds are processed to your original payment method within 5–7 working days.